Get off the traffic lane if you can, turn on hazard lights, and stay buckled in the car (or well off the shoulder) until help arrives — don't stand behind or beside the vehicle. Call (970) 432-4480; Centennial Towing dispatches 24 hours a day, so the call starts the process immediately, any time of day or night.
Where's the safest place to wait?
Off the road if you possibly can — a parking lot, a driveway, a wide shoulder well clear of the traffic lane. If you can't move the car, stay inside with your seatbelt on rather than standing next to it; the roadside is one of the more dangerous places to be, and a stopped car is easy to misjudge in the dark or in bad weather.
Turn on hazard lights the moment you stop, even in daylight. If you have flares or a reflective triangle, use them; if you don't, hazards are the minimum.
Does it matter what I tell dispatch?
Yes — the more specific your location, the faster the truck finds you. A cross street, a mile marker, a landmark, or which direction you're facing all help more than 'I'm on the highway.' Mention if you're in a hard-to-see spot, like just past a curve or behind a rise, since that changes how the driver approaches.
Can I wait somewhere else nearby instead?
If you're close to a gas station, restaurant, or other business with a visible address, waiting there and giving dispatch that address is usually safer than staying with the car, especially at night. Just tell dispatch exactly where you moved to and stay reachable at the number you called from.
Should I stay in the car or get out?
If you're on the shoulder of a road with moving traffic, stay inside with your seatbelt on — it's safer than standing next to the vehicle. If you're somewhere without traffic, like a parking lot, it's fine to get out.
What if I'm not sure exactly where I am?
Use your phone's map to read out the nearest cross street or landmark. Centennial Towing covers 20 communities across the metro, so even if you're not sure which one you're in, dispatch can usually place you once you give a cross street or landmark — call (970) 432-4480 and they'll help pin it down.
Is it okay to call at 3 a.m.?
Yes. Centennial Towing dispatches 24 hours a day, every day of the week, so a call in the middle of the night gets the same process as one at noon.